Value Suites Extended Stay - St. Louis Westport Plaza - St. Louis, Missouri

Families of Prisoners Ministries

It's not the establishment, it's the management, Kathy is the worst hotel manager I have ever dealt with.
She will lie you cheat you.
She has taken away all amenities, so the photos you see is false advertisement.
It's very unsafe for children. They have no place to play, are no what so ever.
People don't clean up behind their pets so dog poop is everywhere.
I'am certain you will step in some within the first 48 hrs.

You will be better off going up the street to the extended stay, the rates are very reasonable, and only cost $10 more per week, but the management is more professional, alone with a homely environment away from home.

Rick James

This happened to be the worst place I have ever been in my life! There is no swimming pool no gym nowhere for guests to work on business community room. The pictures are false not of this hotel faulse advertisement. The management is disrespectful rude and inconsiderate will steal money from you by over charging you. The rooms are disgusting they've never been cleaned the carpeting is unbelievable disgusting you tell them that you would like your carpet cleaned or anything they'll try to charge you there's no pool there's no workout room there's no breakfast nothing outside basketball court is taken down. Cars
broke down same spot chained together no nothing on the grounds except for trash everywhere you ask them if they would clean it up she'll tell you if you don't like it do it yourself she is very inconsiderate and rude towards her guests. She plays favoritism with her guests. When you pay your rent for the day for the week however you're paying your weekly bill is never consistent you will be
overcharged you qhen you bring it to there attention she will manipulates the paperwork when it's brought to her attention and we have proof of this the young girl that work the counter is a nice person and the management is taking advantage of her! Run away from the place sleep in your car because management will make sure that happens. There is nothing here except there people you do not want to have around your children or yourself. Roaches mice bed bugs disrespectful management and one cleaning lady and maintenance man that does t have a clue how to fix anything one last thing house keeping will steal from your room. We had Alfred hooked up and have this recorded management did nothing about this issue

Raymond

Positive: the room was decent Negative: yes, you had to check in through a kiosk and you couldnt hear the person, it took 20 minutes, then they take a 100 depositi and charge 3percent than say you will get the deposit back later, the room was nice but they made it pain all the way through,

lia

for one it’s dirty roaches everywhere! they have bed bugs and it don’t come fully clean. they up the prices when it isn’t even worth that much it’s just nasty and filthy and they’re ruthless!!

Ivy Frenetta

Was living here at 18-19 moved in with my mother then she got kicked off the property for beating me Kathy then put my name on the room and my brother Brandon and kept charging us fees every month I was working a manager job making 17 and doordashing at night more and more fees because I used a cashapp card and they took a MONTH to refund my money so it put me behind I stopped being behind and they still were charging me 1200 dollars for a week and a half even moved my room down to the small room which should’ve only been 900 a every two weeks and nothing changed they take advantage of people non stop all the staff are horrible besides the front desk lady with black hair who just started she then charged my mom who was banned from the property about four months before I left 5200! Dollar even tho she didn’t live there for almost half of a year she just knew she wasn’t supposed to be renting to me and took advantage of my whole family since we were homeless so I left and got a apartment never ever ever stay here Kathy is the worst person I’ve ever met no pools no real basketball hoop no dining room gym room has been closed since 2023

Ash Dior

This place is horrible and it really boils down to management. I’m actually looking to who’s over the management at this place because somewhere someone is pocketing money or overcharging for these ran down rooms. Maryland heights police are always there and yet nothings being done about certain situations. I honestly would hope they fire that manager whose name rhymes with “tacky” and hire another person whose actually a people person and not some rude, bored, lonely person looking to make others feel her misery. Don’t worry corporate will be called up on soon. This is the worst place to stay. Sonesta suite next door are less expensive and thier pool works meanwhile
Craigshires pools are closed 24/7 and the gym room is just a room at this point. DONT BOOK HERE

CJ Petersen

Staff is very helpful & friendly. The room layout is pretty decent for long term stay, but kind of run down. There was always trash blowing everywhere outside of my room, and into my room when I’d open the door.

Tony Vitale

The rooms are pretty spacious set up like small studio apartments. There clean and decently kept up. Parking is limited tho and the lot is rough. You have to usually stay on staff to get toiletries restocked and the view is a cramped apt style look. Pets are ok but they add a charge of course. Depending on the pet its around 100 bucks. Prices are pretty good with averages in the area. Location kind of sucks its off the main part of West Port and not to far from the main area just a little tricky to find first couple of trips.