PrimeWay Federal Credit Union - Missouri City Retail Center - Missouri City, Texas

Maritza Delgado

I was financed with Primeway back in early 2000 and they were amazing! Now again, I recently had the pleasure of working with Kenny and I must say he is AMAZING!! Kenneth is such a calm, knowledgeable and funny person and he gave me the BEST customer service experience I have ever had honestly. I definitely recommend Primeway and ask for Kenneth if you’re in the Missouri area

Linda Reece-Whitaker

The location on Highway 6 proved to be a refreshing and rewarding visit. It was truly a warm, welcoming and wholesome experience. I left feeling special because of the interaction with everyone I encountered...even the security guard.

Jeffna Augustin

It was the best experience everytime we come to this branch in Missouri city, specifically with Jennifer Goodall. She is very helpful and warm. Never done any reviews but she is worthy of my time. From the Pierre Family

Oak

—update 9/2018: they called to make things right and I was able to get the awesome rate they were offering! I also ended up getting a CD too! It was a win win for everyone!

So please beware... yes they have better rates than others but they or I should say my rep was dishonest. I came in on a tues to inquire about rates and how the process works. Then I asked about a co-signer option... she said yes we could go that route. I go today and she tells me after she pulls my credit that even if my co-signer has A++ credit, they will go with the person who has more income... well why the hell didn’t you disclose that info prior to? Her response, I didn’t even think about it. My butt you didn’t.

JAYE HARDING

if it wasn't such a hassle to change my direct deposits, I would leave. The manager acts like she is doing you a favor. I wanted to withdraw a large amount in cash. She informed me that it wasn't possible to get immediate cash, would take several days to request......then proceeded to ask me "Why do you need such a large amount in CASH anyway". You know I wanted to say....."none of your blankity blank business. Half the time one of the drive thru lanes is out. It seems they have daily withdrawal limits less than my other banks. I don't know, it just seems doing business with them is always a hassle of some sort....not sure why I stay? Direct deposit and very little need to interact, but when I do, it is not pleasurable.

Jackson Humphries

This place is ridiculous. They wont let me cash a check because I am a new member. They want to hold it for 9 business days until they will release any funds. Which to me sounds like they think I'm a thief. Would a bank robber come in hand you his social security card, his photo ID, and his home address then rob a place? I feel like I should close my account here then open an account with a real bank, like bank of America. At least they will have a teller in person and the means to cash a check.

Espinoza Espinoza

This place does not have a drive through option. That is a major inconvenience. Then every time I have gone it seems as though anyone comes in the bank and looks like they are about to do something. I have been there when they have panicked about someone coming in thinking it was a thief.

tina redd

Kenny took his time to teach me about auto loans. His customer service was so great that I decided to open an account