PrimeWay Federal Credit Union - Sugar Land Retail Center - Sugar Land, Texas

Clark East

Ricardo Green has been extremely helpful in all of my business and personal banking needs. He is responsive and professional and dedicated to assisting clients without reservation. I highly recommend Ricardo and PrimeWay. I have a saying in my business “you are only as good as the people you surround yourself with” Ricardo is a definite example of pride in his work and providing service to his clients “ He is a positive reflection on PrimeWay FCU

Mrs. Castillo

Arleahia Williams demonstrated remarkable patience and clarity, providing quick and thorough answers to my questions. The entire process was smooth and efficient. She was always prompt in returning my calls and showed exceptional understanding throughout. Thank you, Arleahia, for all your help yesterday.

Key

Customer service was great! My respesentative made sure I got exactly what I asked for and then some! It was easy to get ahold of someone! I was also able to do everything with out having to step foot outside of my home. Thank you!

Jesica Buezo

DeMonica, was such a great help. She made sure we understood everything and walked us through every step of the way. So sweet, professional and helpful I am very happy that I chose Primeway to finance my car.

Valorie Hunter

DeMonica is the BEST!!! She greeted each person who entered the building with a smile and let them know that someone would be with them momentarily. I was having difficulty with the audio teller, which DeMonica could overhear. She stepped in and told the teller that she would be assist me.

She resolved the issue quickly, and I was out the door!

I was very appreciative!

Thanks again DeMonica!

Marley English

I love Primeway. I've been with them for almost a decade now.I prefer to finance my vehicles for the lower APR and using thier app when making the notes. For my latest purchase I shopped online and with the help from DeMonica Adams I didn't have to leave home. The vehicle I originally picked out the dealership kept giving me a hard time even after the paperwork was drawn up about a $500 deposit to hold the vehicle for a 24 hour period. DeMonica refused to let them take advantage of me by stating there is no need to hold when we are purchasing at that moment. We couldn't come to terms with that dealership so she helped me look elsewhere. Long story short on the next attempt I had given DeMonica full control of my accounts and what amount I wanted my note to be. When all was said and done. I got a better model of the vehicle in my price range with Gap and warranty. Feels Awesome to be treated as a member and not a customer. THANK YOU DeMonica Adams I have another vehicle for you finance ASAP.

Abrianna Materre

Absolutely love this location! I could not ask for a better bank to get my affairs in order. 2 years ago I started working with Jonathan and his associates at this bank and they have never disappointed me. Since then I have purchased a car with the best rates and refuse to bank anywhere else. Anyone working at this location is timely and eager to help with whatever I need. I’ve never encounter a bad experience. I can always count on someone answering the phone and getting the best answers to my questions. There’s never a long wait and I am always taken care of. I am so grateful that PrimeWay is in my neighborhood.

Peggy Stirman

Mary Montgomery is tops in our books! We went in to Primeway, at the suggestion of a good friend, and Mary took care of some very important banking needs for us with professionalism, courtesy, and efficiency! We are very thankful that we took our friends advice and went to see her at this beautiful location! Thank you to Mary and the Primeway staff !!!