Wellby Financial - Pearland, Texas

Asha Varghese

Mack Pollard 111 is very helpful and very kind person.

"We really appreciate that you stayed beyond your office hours to help us. Your dedication and willingness to go the extra mile made a significant difference, and we're truly grateful for your support."
Thank you

Mrs. Fluffy

I normally avoid going here and prefer doing most of my deposits online. Today was an exception as transaction was over $5k which needed onsite help. With 6 accts here I always make sure to specify which acct when endorsing checks to prevent errors. Middle age Indian woman assisted but deposited it to wrong acct, then began lecturing about how to endorse checks properly when I asked for funds to be corrected. Only when her strawberry blonde younger colleague had to stop her own teller duties to assist did my teller realize that my acct # was correctly noted all along. Then she put funds into yet another wrong acct. Colleague again had to stop her duties to assist with this funds reversal once again. 2 strikes!

This location, while spacious and clean, has many flaws, among them: long wait from slow employees, high staff turnover, rude tellers and/or staff who need more training. Also you can't open new business lines here any more, which is the oddest thing; since when do banks turn down money Will stick to online banking unless I absolutely need to come here.

htx2 m3bc

I have been coming here for a little over a year with my father, and now here I am as well. I have opened an account for my son and I. Most of my visits have been more than what I was expecting. I'm glad we are with Wellby. Stop by and talk to Mack Pollard. I really appreciate you making this an easy process in opening our accounts.

Arnold Scott

My first and last visit EVER! They are on my credit Union share branch list from Louisiana. I have been told more than twice that Wellby is on the list. Walk in 9101 Broadway Wellby Financial branch and was told by some black girl we don't do share branches. Hmm, that's weird because SEVERAL employees from my credit have stated that Wellby is on LaCapitol Federal Credit Union share branch list. She wouldn't even bother double checking!

MAHOGANY GANEY

I have been a member since 2009 and I have been fortunate to work some awesome loan officers. When my husband and I needed transportation, Miss Gloria Landa approved us for a loan with no-so-great credit. We never forgot her the kindness and willingness showntoward us. Lately, Mr. Daniel Gonzales has assisted me with various issues regarding my accounts. He has been kind and patient with me and I HIGHLY recommend any member to request him.

Brandon Weaver

Slow service. Not knowledgeable about the process and had to speak to manager. Even after speaking to the manger she intentionally would not help me and walked over to chat with colleagues. Do not go to the branch. Chase offers much better support.

Lorraine Johnson

My experience with Ms. Nancy Flores was Exceptional. She was truly a professional personal banker. She is truly an asset to your organization.

Angel Wood

Wow!!!! I’m honestly shocked due the outstanding customer service I received from Natalie today! I’m used to paying visits to the other banks I bank with and I have never received the customer service I did today! My mom and I usually visit this branch often and always receive outstanding customer service from the entire team but I hadn’t met Natalie before, today she made gave me a couple of recommendations about my account to earn more interest on my savings account. I’d usually have to talk to my financial advisor for this advice but she gave it all to me for free, she’d even say she would donate her right kidney to me! WOW! Thank you Natalie and if you see this, I’ll hire an entire mariachi band for you! My mother also agrees with the customer service we received! I’ll be stopping by next week to open an account for my son!