Holiday Inn Express St. Louis Arpt - Maryland Hgts, an IHG Hotel - Maryland Heights, Missouri

Il Holiday Inn Express St. Louis Arpt - Maryland Hgts, an IHG Hotel è una scelta eccellente per chi cerca un hotel e un centro conferenze a Maryland Heights, MO. Situato all'indirizzo 13615 Riverport Dr, Maryland Heights, MO 63043, questo hotel è facilmente raggiungibile e offre una vasta gamma di servizi per rendere il tuo soggiorno confortevole e produttivo.

Il numero di telefono per contattare direttamente la struttura è il 64938333. Il sito web ufficiale dell'hotel è disponibile al seguente link: ihg.com.

Le specialità dell'Holiday Inn Express St. Louis Arpt - Maryland Hgts includono servizi alberghieri di alta qualità e un moderno centro conferenze. L'hotel offre camere confortevoli e ben arredate, dotate di tutti i comfort necessari per un soggiorno piacevole. Il centro conferenze è attrezzato con la tecnologia più recente, offrendo uno spazio ideale per meeting, eventi e conferenze.

Altri dati di interesse sull'Holiday Inn Express St. Louis Arpt - Maryland Hgts includono la sua posizione strategica, facilmente raggiungibile dall'aeroporto di St. Louis e da altre principali attrazioni della zona. L'hotel offre inoltre un servizio navetta per l'aeroporto e un parcheggio gratuito per gli ospiti.

Le opinioni su Google My Business per l'Holiday Inn Express St. Louis Arpt - Maryland Hgts sono complessivamente positive, con una media di 3/5. Gli ospiti apprezzano la cordialità e la professionalità del personale, la qualità delle camere e la posizione conveniente dell'hotel.

Recensioni di Holiday Inn Express St. Louis Arpt - Maryland Hgts, an IHG Hotel

Thatcher Perkins

1/5

Made a prepaid reservation. Received confirmation the day before that reservation was made. Showed up to find out that even though the card was charged for the room, the hotel canceled our reservation. Managed to get a partial refund, but they kept the $40 non refund able charge even though the hotel canceled our prepaid reservation with no notice and forced us to have to find a new hotel at the last minute. Strongly recommend not even considering this location.

Kevin Herndon

1/5

The hotel is under construction they don’t care about the smell of the glue or paint in any floors of the hotel. They didn’t clean the bathroom prior to turn over of the floors. There’s a glue substance in the bathroom and on the toilet. There’s no working smoke detector in the room either. The room is partially furnished with a bed and desk chair, no extra chairs unlike any other room I’ve been in. Overall the front desk doesn’t want to hear any issues. I wouldn’t recommend this property at all. Breakfast was sub par. As a IHG rewards Platinum member I won’t ever be coming back here.

David R

For an IHG property, this is the worst one we have ever stayed at. The floors throughout the hotel were dirty, dusty and had spills from who knows what on them. The room was as bad if not worse. More dust, dirt and stains. Not just on the floors. Both the comforter and sheets had stains. Cleaning supplies were left in the room and used paper towels were found under the curtains, by the bed. The door to the heat and air was broken off and left on the floor. We were able to get a full refund and went to another hotel.

Katy W

Zero stars. They did not honor our reservation. When we arrived at 5:00pm people had been waiting 2 hours to check in. Staff confirmed our reservation of 2 king rooms, which we had already been charged for, and said they would be ready in 15 minutes. Well over an hour later they let us check into a queen room and said the other one would be ready after our concert. The desk manager said he guaranteed it would be ready. As we left, he put up a sign saying no more reservations would be honored that night. No help was offered to find another place to stay. ||Upon return, the second room was not ready. We were told housekeeping staff left at 7:00 and the rooms weren’t cleaned. Other people were given no rooms even thought they had reservations. ||The room we stayed in was dirty and had a malfunctioning toilet. We asked for some sort of compensation and we’re told the second room that we didn’t get to use would be refunded. That’s it.

Suzy Saettele

2/5

Wow. My stay at this hotel was a nightmare. My husband and I travelled for a concert for our 25 wedding anniversary. We arrived at 10 minutes before 3:00 for a 3:00 check in time. While I stood in line for over an hour, I heard different people getting different stories on why they could not check in right away. When I got to the desk at about 4:00. I was told that I could not check in because my third party booking agency did not give me a confirmation number only an itinerary number, so he did not have my reservation (made 8 months ago), and that they were full. I sort of lost it bc i was exhausted. We had been in thr car for 7 hours and standing there for 1. all i wanted to do was maybe swim and eat before the concert. While I stood there calling my booking agency, a very nice employee (I wish I had gotten her name) was calling then also. At the same time, the people in line behind me who made their reservations directly through the hotel and did have confirmation numbers also did not have rooms in the computer. The hotel was being renovated and one whole floor was closed. All of a sudden some rooms appeared. My guess is that they were rooms on the closed floor that they opened up. Anyway, we got a room. No swimming, no food. We got chips from the gas station next door. As we headed out to the concert, there were still people waiting to check in. I don’t remember much else about the experience except for the waves of people who just wanted to check in. Our room had two beds and not one king we had reserved; but i was just happy to have a place to sleep that night. The two stars are for the wondeful girl at the front desk who did find my confirmation number even though it wasn’t in the HolInn computer, and for her help in getting me in one of the rooms. She is my hero. Hopefully, this hotel will improve after it’s renovations. It is in a wonderful location for a concert bc it is less than a mile to the concert venue. There might be a shuttle. We just walked.

George Smith

1/5

Room 242 was dirty. There was no water pressure. Took 30 minutes to fill tub Could not take a shower because shower curtain was too short. Exhaust fan was very noisy and needed to be replaced. The TV would loose internet connection constantly. Phone did not work. Elevator got stuck once.
The only good thing was the breakfast was better than most Holiday Inns.
Will not ever stay there again!!!!

Brad Coleman

1/5

The worst hotel I've visited since I was young and didn't know better. Yes, they're doing renovations so there was construction junk here and there but that wasn't the problem. It was dirty and gross. The floors were all dirty, the elevator was dirty, our bathroom had someone's left over make-up towel wadded up in the corner, and gross personal stuff in the tub and toilet. Our door handle was broken. Half of the electrical outlets didn't work. The side door card readers didn't work. The hallways were dark. The chocolate milk in the cooler at breakfast had spoiled milk in it! The breakfast was terrible in every way. We were there four days and nothing changed, not even the board that gave today's weather and a fun cat fact. They also had lost our reservation when we arrived despite having a confirmation number to show them. Avoid this place in 2023.

Brice Kissee

1/5

1 star might be too high. The men’s bathroom on the main floor is leaking sewage water. The checking in part is a joke. 1 man running the whole place. I think he even cleaned the rooms. We booked a 1 king. Got. 2 fulls but after check in, no shot I was going back to fight about it. 3 people in front of us were given keys that didn’t work. So I considered us lucky our keys worked. I would not recommend this hotel.